How many employee accounts are included?
Each Retailer/Teams account includes one owner account and up to 15 active employee accounts.
Online Barista Training Retailer Subscription
A consistent, professional training foundation for independent coffee shops and the teams they are building.
Built for Independent Coffee Shops
The Retailer/Teams plan is designed for independent coffee shops that want a more consistent, professional way to train employees without building an entire training program from scratch.
Give every new barista the same foundation in coffee, espresso, milk, equipment, drink preparation, workflow, customer service, and café fundamentals—then reinforce that knowledge with hands-on training inside your shop.
It is a practical way to create a stronger training program, whether you are opening your first café, managing an established shop, or trying to make training more consistent as your team changes.
Make New-Hire Onboarding Easier
Training a new barista takes time. Before someone can become confident behind the bar, there is significant theory and foundational knowledge to understand.
Employees can begin learning those fundamentals through self-guided training, at their own pace, before and alongside hands-on practice. Managers can focus on applying that knowledge to your café: your equipment, recipes, workflow, service standards, and expectations.
Use the new-hire training checklistSpend Less Paid Labor Time Repeating the Basics
When an owner, manager, or lead barista trains a new employee, you are often paying two people at the same time—the employee learning and the experienced team member teaching them.
Online Barista Training moves many foundational lessons into structured, self-guided learning. It does not replace training behind the bar; it helps make that valuable hands-on time more productive.
Build More Consistent Drinks—and Service
When employees are trained differently, the customer experience can change depending on who is working.
A shared foundation helps your team understand why each task matters—from espresso extraction and milk texture to workflow, cleanliness, hospitality, and professionalism. Your shop can then layer its own recipes and standards on top.
See How Your Team Is Progressing
Your Teams account includes analytics to monitor employee progress and course completion from one place. Confirm when required coursework and certification have been completed, making training part of a repeatable onboarding process.
1 Owner + Up to 15 Active Employees
Add new employees as they are hired and manage your active roster as your team changes. Assign managers with additional permissions so trusted leaders can help manage employees and training without full owner-level control.
$59.95/Month for Your Team
Pay monthly and cancel anytime, or choose annual billing and save 20%. Rather than paying separately for each employee, your Teams membership gives you a system you can continue using as employees are hired, trained, and replaced throughout the year.
“We are so happy with OBT. They provide very clear and concise videos, notes, and brief quizzes. Great for both green and seasoned baristas. We use the Online Barista Training for our new hires before we do hands on and it has been a great way to ensure consistency. It also allows me to keep track of our employees progress and their performance as well as providing a classy certificate upon completion, which is something our baristas are proud of and look forward to.”
Meg Russell
Buggy Town Coffee
Learn Alongside Your Staff
As a coffee shop owner or manager, you have access to the same training your employees receive. Stay current with your team's progress and deepen your own understanding of specialty coffee.
The manager dashboard gives you full visibility into who has completed which modules, their quiz scores, and their certification status — so you always know where your team stands.
Retailer-Exclusive Training
Modules built for owners and managers
The Retailer plan unlocks an extra set of business-focused modules on top of the full barista curriculum.
Menu Planning
Employee Relations & Culture
Beverage Cost Analysis
Marketing
Operational Systems
Efficiency & Controls
Strategic Planning
And more!
An OBT Retailer Account Includes
Up to 15 employee accounts
Manager dashboard with progress tracking
Certificate of completion for each employee
All 9 training modules included
178 professional training videos
Module quizzes and final exams
Operations Manual Template (a $350 value, free with annual)
Customizable training schedules
Employee onboarding workflows
Performance benchmarking
Priority support
Bulk account management
Training completion reports
Re-certification tracking
Cancel anytime
Retailer Pricing
Choose the plan that works for your business. Both plans include all features and up to 15 employee accounts.
Team training questions
Can managers track employee progress and certificates?
Retailer owners and account managers can review team progress and certification status from the team dashboard.
Does online training replace hands-on barista training?
No. The training provides a consistent foundation in coffee, espresso, milk, workflow, cleanliness, and service so hands-on training in your shop can focus on your equipment and standards.